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We can remotely support you if you're already talking to your technician. Just click on the ISUPPORT button below and follow the instructions of your  technicican. You will need to install an ActiveX control (Microsoft-speak for a web-based program). Depending upon which version of Internet Explorer you are running, you may be asked to install more than one component. You will then be asked to type in a "key number". Your technician will supply you with that number.

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